McDonald’s Drive Thru

Posted by Princess MoMo on Feb 12 in Adventures of Princess MoMo, Customer Service, Dating, Epic fails

I love McDonald’s.  In particular, I love the new Buffalo Ranch McChicken sandwich.  There’s just something about buffalo sauce that delights my oral kingdom.  Once upon a time (around November or December of 2013), I was driving home from the mall when the urge to order one of these delectable sandwiches struck me.  Luckily, there […]

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Banzai Hibachi (Hamilton, NJ)

Posted by Princess MoMo on Jan 15 in Adventures of Princess MoMo, Customer Service

I recently visited Banzai, a Japanese restaurant in Hamilton, NJ, with a bunch of friends.  The experience was less than stellar.  Below is the review I left on Yelp:   It is unfortunate that the lowest rating available is 1 star.  I would much prefer to rate Banzai 5 x’s.  The hibachi is the epitome […]

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Keratin Kingdom

Posted by Princess MoMo on Nov 13 in Adventures of Princess MoMo, Customer Service

Now this is the story all about how My flat iron plates flipped, turned upside down And I’d like to take a minute just sit right there I’ll tell you how I got a new one for my pretty long hair   With nappy-ass curls I was born and raised In front of the mirror […]

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T-Mobile Sucks Balls (hairy, diseased ones)

Posted by Princess MoMo on Apr 18 in Customer Service, Epic fails

I’ve written about T-Mobiles suckage before and don’t be surprised if I do it again. Today’s frustration was recorded (by me) for quality assurance.  I am not assured. Click here for the sound file. Related Posts:   T-Mobile sucks…surprise, surprise…. T-Mobile SUCKS DICK The Breakup

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The Breakup

  We had been together six long years.    The union began in 2006 when I was just a college girl.  I was young and unassuming then, blinded by material things and the prospect of having a Sidekick.   I wasn’t quite ready to break things off with the previous one though.  For some time, I […]

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Posted by Princess MoMo on Aug 4 in Customer Service

T-Mobile Asshole: Our engineers say that coverage in your area is limited because of the terrain, buildings and foliage. Me: So are you suggesting I move to an open field? T-Mobile Asshole: That would definitely help to increase the signal strength. Me: Does that seem like a reasonable solution to you? I should move to […]

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T-Mobile sucks…surprise, surprise….

Posted by Princess MoMo on Apr 26 in Adventures of Princess MoMo, Customer Service

On February 11, 2011, Princess MoMo marched into a T-Mobile store located in North Jersey in an effort to obtain a functional new device.  Prior to this trip to the physical device store, she had ordered one from T-Mobile’s telephonic customer service people.  The device she received from them was flawed.  She shipped back the […]

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66 minute conversation with Century Link Incompetents; transcribed while conducted so excuse typos.

Posted by Princess MoMo on Apr 19 in Customer Service, Epic fails

Century Link: Hello. Thanks for calling Century Link. Me: Hello. Let me walk you through my day today. Centuraly Link: Ok Me: I woke up this morning and showered.  I then clothed myself in professional attire. You know why? Century Link: Why? Me: Because I anticipated going to work today.  But that didn’t happen.  You […]

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AT&T Sad Face

Online Customer Service

Posted by Princess MoMo on Apr 19 in Customer Service, Epic fails

Online chat customer service is awesome. Here’s an exert from a convo with at&t wireless: Keyon: Ok, All of our wonderful plans are separate, We have the Unlimited voice plan for $69.99. We also have Unlimited Messaging for $20.00. And we have the DataPro 2GB for Blackberry’s for $25.00. Princess: that doesn’t sound so wonderful […]

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The “calm” before the storm – Century Link

Posted by Princess MoMo on Apr 19 in Customer Service

The status messages preceding the conversation with  Century Link: April 13, 2011 8:43 am: Waiting out with bated breath from 8-1 on the Century Link wizards to resolve the technology issues at my residence. If I don’t post again before 1, I’ve suffocated. 10:19 am: The time is now 10:19 a.m. Do you know where your Century […]

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