66 minute conversation with Century Link Incompetents; transcribed while conducted so excuse typos.

Posted by Princess MoMo on Apr 19 in Customer Service, Epic fails

Century Link: Hello. Thanks for calling Century Link. Me: Hello. Let me walk you through my day today. Centuraly Link: Ok Me: I woke up this morning and showered.  I then clothed myself in professional attire. You know why? Century Link: Why? Me: Because I anticipated going to work today.  But that didn’t happen.  You […]

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The “calm” before the storm – Century Link

Posted by Princess MoMo on Apr 19 in Customer Service

The status messages preceding the conversation with  Century Link: April 13, 2011 8:43 am: Waiting out with bated breath from 8-1 on the Century Link wizards to resolve the technology issues at my residence. If I don’t post again before 1, I’ve suffocated. 10:19 am: The time is now 10:19 a.m. Do you know where your Century […]

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